Date of Report Submission: | 2/22/2021 |
Submitters IP Address: | 172.69.63.189 |
Complaint Comments:
We handled 3 claims last year for Mr. Gad. 2 Insurance carriers that are competent and kept the consumers best interest in mind idemnified him fully for the proper repairs. We immediately warned him on this 3rd claim with Nationwide. There has been a dispute on the repairs at hand between the chosen repair facility, 610 MOTORS LLC, and the Insurance Company, Nationwide. Nationwide has attempted to short pay the claimant for the repairs associated with properly returning the vehicle to its pre-loss condition. We have made several attempts via email to reach an agreed amount. We have kept a well documented repair file via a cloud system that all parties have been able to access. The repairs we have billed for are absolutely "reasonable" and "necessary" in properly restoring Mr. Torres vehicle to a true pre-loss condition. Mr. Boye makes specific references to being under the influence of his employer "NW" which clearly puts him in violation of the appraisers act by not making his own independent appraisal without the influence of others. We will attach email correspondences. Please respond and act appropriately.
Itemized Complaints | |
Violation of Act 367 Title 63, Ch. 22B: | Yes |
Violation of Regulation PA Code Title 31, Ch. 62: | Yes |
Violation of Unfair Ins. Practices Act Title 40, Ch. 4 : | Yes |
Violation of Unfair Claims Settlement PA Code Title 31, Ch. 146, Subch. A: | Yes |
Violation of Automotive Industry Trade Practices Title 37, Ch. 301: | Yes |
Arbitrary Capping & Underpayment: | Yes |
Refusal to use Quality OEM Parts: | Yes |
Non-itemized listing of all damages: | Yes |
Non-Independent Appraisal: | Yes |
Unprofessional Behavior: | Yes |
No regard for Public Safety: | Yes |
Inaccurate description of repairs : | Yes |
Consumers Information | |||||
Name: | **removed for privacy** | ||||
Address: | **removed for privacy** | ||||
City: | State: | Zip: | |||
Daytime Phone: | **removed for privacy** | Evening Phone: | **removed for privacy** |
Repair Facility Information | |||||
Repair Facility: | 610 MOTORS | ||||
State Appraiser License: | 767365 | ||||
Shop Representative: | Sergio Gaspar | Address: | 112 Washington St | ||
City: | Freemansburg | State: | Pennsylvania | Zip: | 18017 |
Phone: | 610-625-9330 |
Insurance Information | |||
Insurance Company: | Nationwide Affinity Insurance Co. of America | ||
Claim Number: | 981027-GJ-3 | ||
Insurance Company Representative: | Christopher Boye | Date of loss: | Appraiser License Number: | 725038 |
Insurance Company Phone: | 610-849-3933 |
Legislator Information | |||
Consumer Legislative Representative: | Samuelson, Steve (D) District 135 | Consumer Senator: | Boscola, Lisa M. (D) District 18 |
Repair Facility Legislative Representative: | Samuelson, Steve (D) District 135 | Repair Facility Senator: | Boscola, Lisa M. (D) District 18 |
END
PCTG Consumer Complaint Report Record ID#: -1683345535