| Date of Report Submission: | 11/2/2020 |
| Submitters IP Address: | 108.162.219.10 |
Complaint Comments:
Monifa is refusing to change the vendor on an estimate to a vendor that will sell to us, she is aware of the vendors decision to not sell parts to us but does not believe she has any obligation to change the part to a location where the part can actually be obtained. we had conversations about this being in violation of the appraisers act but Monifa stated she does not care, I explained that we have done prior complaints and had email conversations with your department that back up what I am requesting but she still did not care.
| Itemized Complaints | |
| Violation of Regulation PA Code Title 31, Ch. 62: | Yes |
| Unprofessional Behavior: | Yes |
| Consumers Information | |||||
| Name: | **removed for privacy** | ||||
| Address: | **removed for privacy** | ||||
| City: | yardley | State: | pa | Zip: | 19067 |
| Daytime Phone: | **removed for privacy** | Evening Phone: | **removed for privacy** | ||
| Repair Facility Information | |||||
| Repair Facility: | classic coachwork | ||||
| State Appraiser License: | 625286 | ||||
| Shop Representative: | mike hannan | Address: | 125 west butler ave | ||
| City: | ambler | State: | pa | Zip: | 19002 |
| Phone: | 215-646-7887 |
| Insurance Information | |||
| Insurance Company: | Geico | ||
| Claim Number: | 0505435010101029-01 | ||
| Insurance Company Representative: | Monifa Thompson | Date of loss: | 9/25/2020 | Appraiser License Number: | 806219 |
| Insurance Company Phone: |
| Legislator Information | |||
| Consumer Legislative Representative: | Warren, Perry S. (D) District 31 | Consumer Senator: | Santarsiero, Steven J. (D) District 10 |
| Repair Facility Legislative Representative: | Daley, Mary Jo (D) District 148 | Repair Facility Senator: | Collett, Maria (D) District 12 |
END
PCTG Consumer Complaint Report Record ID#: 1604328531