| Date of Report Submission: | 3/31/2023 |
| Submitters IP Address: | 162.158.159.15 |
Complaint Comments:
I submitted two sublet invoices from our electronics vendor, one each for the pre-repair scan and the post-repair scan. State Farm refused to pay for them. While I did not speak with Mr. Rose, other State Farm appraisers say that State Farm will only pay what they feel is the prevailing price for these services, and only pay a half hour for each procedure. This is only the latest instance where State Farm refused to pay Brandywine Coach Works a sublet invoice. The house rep for Brandywine Coach Works is Craig Williams and our senator is John Kane.
| Itemized Complaints | |
| Violation of Act 367 Title 63, Ch. 22B: | Yes |
| Violation of Regulation PA Code Title 31, Ch. 62: | Yes |
| Violation of Unfair Ins. Practices Act Title 40, Ch. 4 : | Yes |
| Violation of Unfair Claims Settlement PA Code Title 31, Ch. 146, Subch. A: | Yes |
| Violation of Automotive Industry Trade Practices Title 37, Ch. 301: | Yes |
| Arbitrary Capping & Underpayment: | Yes |
| Non-Independent Appraisal: | Yes |
| Unprofessional Behavior: | Yes |
| Consumers Information | |||||
| Name: | **removed for privacy** | ||||
| Address: | **removed for privacy** | ||||
| City: | COATESVILLE | State: | PA | Zip: | 19320 |
| Daytime Phone: | **removed for privacy** | Evening Phone: | **removed for privacy** | ||
| Repair Facility Information | |||||
| Repair Facility: | Brandywine Coach Works | ||||
| State Appraiser License: | 153336 | ||||
| Shop Representative: | Bob Cicconi | Address: | 1209 Baltimore Pike | ||
| City: | Chadds Ford | State: | PA | Zip: | 19317 |
| Phone: | 610-459-8860 |
| Insurance Information | |||
| Insurance Company: | State Farm | ||
| Claim Number: | 38-42T2-04T02 | ||
| Insurance Company Representative: | David Rose | Date of loss: | 12-8-2022 | Appraiser License Number: | 722751 |
| Insurance Company Phone: |
| Legislator Information | |||
| Consumer Legislative Representative: | Williams, Dan K. (D) District 74 | Consumer Senator: | Muth, Katie J. (D) District 44 |
| Repair Facility Legislative Representative: | choose one | Repair Facility Senator: | choose one |
END
PCTG Consumer Complaint Report Record ID#: 1680296767