| Date of Report Submission: | 8/31/2023 |
| Submitters IP Address: | 172.71.222.71 |
Complaint Comments:
Modern Family Insurance Company, failed to pay sales tax on total loss/agreed value claim. In accordance with PA title 31, 62.3 section �(b)��In addition to the requirements in the act, the appraisal shall contain a written disclosure which includes the following: (7) Applicable sales tax. DOI has stated in past that Insurance Company policy can not supersede PA state law. Modern Family claims a limit of liability in declaration, states that vehicle deemed constructive total loss, they will pay agreed value. They do not state in their policy, less sales tax on agreed value. It is my firm belief that the DOI should follow law and confirm a positive settlement of this claim, once again Insurance Company policy can not supersede PA state law.
| Itemized Complaints | |
| Violation of Regulation PA Code Title 31, Ch. 62: | Yes |
| Violation of Unfair Claims Settlement PA Code Title 31, Ch. 146, Subch. A: | Yes |
| Consumers Information | |||||
| Name: | **removed for privacy** | ||||
| Address: | **removed for privacy** | ||||
| City: | Fredericksburg | State: | PA | Zip: | 17026 |
| Daytime Phone: | **removed for privacy** | Evening Phone: | **removed for privacy** | ||
| Repair Facility Information | |||||
| Repair Facility: | G&L Automotive | ||||
| State Appraiser License: | |||||
| Shop Representative: | Gary McGarvey | Address: | 427 Camp Strause Road | ||
| City: | Fredericksburg | State: | PA | Zip: | 17026 |
| Phone: | 717-679-0749 |
| Insurance Information | |||
| Insurance Company: | American Collectors Insurance | ||
| Claim Number: | 916630AA | ||
| Insurance Company Representative: | Jackie Johnson | Date of loss: | 8/4/23 | Appraiser License Number: |
| Insurance Company Phone: |
| Legislator Information | |||
| Consumer Legislative Representative: | Diamond, Russ (R) District 102 | Consumer Senator: | Folmer, Mike (R) District 48 |
| Repair Facility Legislative Representative: | Diamond, Russ (R) District 102 | Repair Facility Senator: | Folmer, Mike (R) District 48 |
END
PCTG Consumer Complaint Report Record ID#: 1693519490